What wireless networks are available on the UCCS campus?
Currently there are three official wireless networks you will see broadcast on campus. Those three networks are.
Use this network if you have a UCCS username and password or you are visiting from an eduroam-participating institution. If you are visiting from another institution, you will use your home institution username and password.
eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions.
Use this network if you do not have a UCCS username and password
This network is unsecured, and traffic is not encrypted.
This open (unsecure) wireless network is similar to your wireless experience at a coffee shop. This network does not provide full access. It offers basic http and https access (for general web browsing), but does not offer access to on-campus resources such as Columbia or Enterprise drives. Advanced functionality is limited (some ports and applications are blocked). For detailed information visit our UCCS-Guest KB articles.
If you are a guest and would like to use our secure and encrypted wireless network (UCCS-Wireless) you can request a Guest Account. This guest account will provide you a temporary username and password that you can use to join the UCCS-Wireless network. For detailed information visit our Requesting a Guest Account KB articles.
As of January 2023, UCCS-Wireless is deprecated. All users who use UCCS-Wireless are instead suggested to use eduroam.
This secure network encrypts your traffic, which is preferred if you are logging into sites with passwords or working with sensitive or personal data. This network requires a username and password to join. For detailed information visit our UCCS-Wireless KB articles.
Can I connect to the eduroam network at UCCS?
Yes you can! UCCS is an active and participating institute with the eduroam network. If you are visiting from a participating institute, you can connect to the eduroam wireless network found on campus. You will use your home institution username and password when authenticating to the eduroam wireless network here on campus. For more information about connecting to this network, visit our eduroam KB article.
What areas of campus have wireless coverage?
Nearly every building on campus will have indoor coverage. This includes academic buildings, administrative buildings, the library, the rec center, residence halls and apartments, etc. Outdoor coverage exists in many areas as well, mainly along the pedestrian spine from the Rec Center all the way to Cragmor Hall. Outdoor coverage also exists in other places on campus.
Parking garages and parking lots are not officially covered... however, if you are in close proximity of other access points, you may or may not have signal in some of these areas depending where you are parked.
For more information about wireless coverage, including coverage maps of both indoor and outdoor access, please visit our Wireless Coverage page.
What devices are supported on UCCS wireless networks?
The quick answer: Most standard/common wireless devices (laptops, smartphones, tablets, etc...) should be able to connect to the wireless networks on campus.
The detailed answer: For detailed information on required device types, adapters, authentication and encryption requirements, operating systems, etc... please visit our System Requirements page.
What is a mac address? How do I find mine for my device?
Every network adapter of a device (for example: a wired adapter for wired connections; or a wireless adapter for wireless connections) has a unique MAC address that it uses to identify itself to the networks it connects to. MAC stands for "media access control." (Your network adapters help control your devices access to the network.)
MAC addresses can be referred to by many names, including: physical address, hardware address, ethernet address, wifi address, etc.
Here is an example of what a MAC address looks like: a6:21:c3:31:f3:60
They can also use dash (-) or dot (.) formats and may look like this: a6-21-c3-31-f3-60 or a621.c331.f360
A wireless adapter will have its own MAC address, and a wired port will also have its own MAC address. So be sure you are looking for the correct MAC address depending on your connection type (wired or wireless).
Need to find the mac address of your device? Visit our KB page which offers help on how to do this for many different device types.
Can I install my own wireless router or wireless access point (WAP)?
Installation of your own wireless router or wireless access point is prohibited. Campus policy prohibits users from installing their own wireless routers and access points for a variety of reasons, including but no limited to: security, network congestion, interference, and others.
Should you temporarily need to set up a wireless router for the purpose of a class project or other related scenario, you may submit a request to OIT for approval. To submit a request, visit ithelp.uccs.edu/cherwellportal/it and under the Wireless menu, click Wireless Access Point Request.
Section II,C,3,a states: The University of Colorado Colorado Spring’s Information Technology Department (IT) will be solely responsible for the deployment and management of 802.11 and related wireless equipment on the campus. No other departments may deploy 802.11 or related-wireless equipment without coordination with IT.
Additional policy information can be found below...
Guests to the campus (such as parents or contractors) should first connect to the UCCS-Guest wireless network. Once connected, a web page should pop up providing you with various options for guest access. If a web page does not automatically pop up, simply launch a web browser of your choice.
If you are visiting from another higher-ed institute who participates in eduroam, you can connect to the eduroam network.
What devices cause interference and degrade campus WiFi performance?
Wireless networks operate on two main bands: 2.4Ghz and 5Ghz. Early in its implementation wireless started on 2.4Ghz. Later implementations which are better and faster, utilize the 5Ghz band. However even today there are still many legacy devices on our networks, and even many new devices still use the 2.4Ghz band.
Unfortunately, many other devices also use the 2.4Ghz band and this can cause interference issues (leading to performance issues) on wireless networks. Devices such as cordless phones, bluetooth devices, and microwave ovens can cause interference with wireless devices and wireless access points on the 2.4Ghz band. Even two nearby wireless access points who are broadcasting on the same channels can interfere with one another. This is one of the reasons we do not allow personal access points to be installed on campus by users - they create additional interference to the official UCCS wireless networks. Many streaming devices, such as a Roku, have remote controls which have (unfortunately) been designed to also work on these wireless bands and can cause interference.
To help combat the interference issue, we suggest the following...
Use the 5Ghz band, which means using an 802.11AC, 802.11A, or 802.11N wireless adapter. (note some 802.11N adapters work on 2.4Ghz as well). Most new devices ship with these newer adapters. However if you have an older laptop with an older built-in adapter, you can buy a newer USB wireless adapter that uses one of the newer standards on the the 5Ghz band.